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All products are warranted by us. We stand behind our product and service all the time. However, products are typically warranted by manufacturers against manufacturing defects only. This does not include wear and tear damage, including impact damage. Just like a car, crash damage is not covered by the manufacturer's warranty. In addition, worn out products are rarely approved for replacement. In a nutshell, misuse, abuse, getting hit by a bus, run over by a car, impact damage ( running into a hard thing at any speed), jumping on it, leaving it in the rain...none of these are covered by warranty.

If there is a true manufacturer's defect, email and we'll take care of you.

In your email, please provide the following:

*Your full name
*Order Number

*Defective product(s)

*Explanation of defect

*Photos of defect.  Please make sure the photos clearly show the demage.